How it works?
How to use video sessions?
How to use whiteboard?
Terms & conditions
Is it online study? Do I need to be online all the time?
It is not online study. In fact, Questionbang likes you to cut-down your online time and to make best use of study material at your disposal. You do not have to be online all the time, but during One-One sessions or while taking mock exams.
Do I need to have a webcam?
No. You do not need to use a webcam.
Do I need a computer (or tab or mobile or smart TV) and internet connection?
As you are reading this FAQ, you already seem to be using one or other internet enabled device. This is more than sufficient to avail One-One.
What are One-One sessions?
One-One sessions are short online meetings between a student and a faculty. They are ideally done through Questionbang virtual classroom. As the requirements arise, they can also be arranged through phone call, WhatsApp or Skype. The One-One sessions are pre-scheduled; they are scheduled as per convenience of a student (not faculty). The sessions are short in nature, e.g., 30 minutes a session, once a week. A topic would need 20 sessions (or 10 hrs max) - suggesting study plans, sharing notes, reviewing mock test progress, clearing doubts etc. Ideally the sessions are planned over a period of 6 months.
Is One-One for every mock-set-plus users?
As of now, One-One is an optional add-on with NEET chapterwise exams. Hope, more of the mock-set-plus products will have this in near future. Note that the mock-set-plus can also be used without One-One feature. Questionbang recommends One-One to only those users who prefer self study or to those who are not taking extra coaching (tuitions).
I have more questions, I do not want to buy a mock-set-plus product or One-One?
Please contact us at +91 9035184798 (10 AM - 5 PM, Mon - Fri) or write to us. We will be happy to discuss your requirements, you do not have to buy anything.
Do you have a money-back guarantee?
We will refund 100% purchase amount only on following terms:
a. You realize that One-One is not going to work for you during initial 4 sessions (or 2 hours), and you write to us asking for cancellation.
b. Questionbang moderators or faculty feels that One-One is of not much help during initial 4 sessions; we will contact you to seek cancellation.